Home Privacy Policy

Privacy Policy

We want visitors to our websites to be able to take part fully in the services we provide. We also want to make sure that when we collect information from you, we do so in a way that does not infringe your right to privacy. This Privacy Policy is designed to give you useful information about the way we collect and use personal information and how we use cookies.

By using our websites you accept the terms of this Privacy Policy.

We will not collect any personal data from you unless you specifically provide it and we will only use that information for the purposes to which you have consented. We do not ask you to provide any more information than is reasonably necessary.

We have several newsletters that keep readers up-to-date with information on our products and events etc. If you would like to subscribe to our newsletter, we will require you to send us your email address so that we can send the newsletter to you. We may also ask you to provide other information about yourself, such as your name so that we can personalise your newsletter.

The information collected consists only of contact details, name, address, telephone number and email address. We do not hold credit or debit card details. The information we hold will be accurate and up to date.

We use cookies on this site to enable certain parts of the site to function and to collect non-personal information about your use of the site so that we can improve our visitors’ experience.

By your using this website, you are accepting and consenting to the practices described in policy and agree to us sending you cookies.

Examples of the cookies we use:

  • “Add This” social media sharing
  • Facebook
  • Google Analytics
  • YouTube

To make full use of this site, your device must be set to accept cookies otherwise some of it (for example online shopping) may not function properly.

If you nevertheless want to restrict, block or disable cookies, you can do so by changing your browser settings. Please visit www.allaboutcookies.org for more information about cookies in general.

Information requests
You can request the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We do not share information with any third party.

If you have any questions about the Site or our privacy policy, please contact us.

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Online orders:

We are currently extremely busy exhibiting at the RHS Malvern Spring Show. Metal work orders may have a lead time after we arrive back until we can replenish stock otherwise remaining orders purchased during this time will be dispatched when we arrive back on the 9th of May.